Contact Us
We’re here to help.
If you have any questions regarding your order, shipping, returns, products, or any general inquiries, please feel free to contact the Nexloo support team.
We are committed to providing timely and helpful responses to all customer inquiries.
Response Time
We aim to respond to all messages within 24–48 business hours, Monday through Friday.
Please note that response times may vary during weekends, holidays, or high-volume periods.
Order Support
For faster assistance with your order, please include the following details in your message:
- Order number
- Email address used at checkout
- A clear description of your issue
If your inquiry involves a damaged, defective, or incorrect item, please also include clear photos of the product and packaging to help us resolve the issue more efficiently.
Business Commitment
At Nexloo, we are committed to delivering:
- Reliable customer support
- Transparent policies
- A secure and smooth shopping experience
We appreciate your trust and thank you for shopping with Nexloo.
Customer Support Information
Email: support@nexloo.store
Phone: +1 (718) 439-1408
Mailing Address:
5707 5th Ave
Brooklyn, NY 11220
USA
Support Hours: Monday – Friday
Average Response Time: 24–48 business hours