Privacy policy


At Nexloo, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Personal Information We Collect

We may collect the following information:

  • Name, email address, and phone number
  • Billing and shipping address
  • Payment information (processed securely through third-party providers)
  • Order details and purchase history
  • Device information such as IP address, browser type, and time zone
  • Website usage data including pages visited, time spent, and interactions

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve website functionality and user experience
  • Detect and prevent fraud or unauthorized activity
  • Send promotional emails and marketing communications (you may unsubscribe at any time)

3. Sharing Your Information

We may share your information with trusted third parties, including:

  • Payment processors
  • Shipping and logistics providers
  • Shopify and related eCommerce service providers
  • Legal authorities when required by law

We do not sell, rent, or trade your personal information to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Improve website functionality
  • Analyze website traffic and performance
  • Personalize your shopping experience

You may disable cookies through your browser settings at any time.

5. Data Security

We implement appropriate technical and organizational security measures to help protect your personal information.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request corrections or updates to your data
  • Request deletion of your personal information
  • Opt out of marketing communications

To exercise any of these rights, please contact us at:

📧 support@nexloo.store

7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill customer orders
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements and policies

8. Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page along with an updated revision date.

10. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

📧 Email: support@nexloo.store

📞 Phone: (518) 464-1200

📍 Address:
1814 Central Ave
Albany, New York, USA